Eptura expands capabilities to reach users wherever they work. Learn more.

What Does It Take To Be An FM Innovator Today?

Kay Sargent is Senior Principal & Director of WorkPlace at HOK, Mayra Portalatin is Vice President of Facilities Services at NVE, Inc., Lena Thompson is Director of Building Operations & Administrative Services at the American Psychological Association and Geoff Snavely is Vice President & General Manager at milliCare Floor & Textile Care. In October 2022, … Continue reading "What Does It Take To Be An FM Innovator Today?"

What Does It Take To Be An FM Innovator Today?

Listen On Your Favorite Platform

Kay Sargent is Senior Principal & Director of WorkPlace at HOK, Mayra Portalatin is Vice President of Facilities Services at NVE, Inc., Lena Thompson is Director of Building Operations & Administrative Services at the American Psychological Association and Geoff Snavely is Vice President & General Manager at milliCare Floor & Textile Care. In October 2022, Mike Petrusky hosted a live webinar called “What Does It Take To Be An FM Innovator Today?” where he and the panel revisited their “5-Year Podcast Reunion Show” during IFMA’s World Workplace 2022 in Nashville. The powerful conversation sparked interest in the facility management community as these leaders discussed changes to the workplace, how to embrace new technology, and measure success. Mike asked the panel to share practical advice and offer actionable insights around the psychological factors impacting today’s workforce, return to office strategies, and the fundamental shifts taking place that will continue to impact the future of work. Check out these audio highlights from the broadcast and then download the full, hour-long video with audience Q&A!

Connect with Kay on LinkedIn: https://www.linkedin.com/in/kay-sargent-53b2431/

Connect with Mayra on LinkedIn: https://www.linkedin.com/in/mayraportalatin/

Connect with Lena on LinkedIn: https://www.linkedin.com/in/lena-thompson-5b05a86/

Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoffsnavelymillicare/

Watch the full 1-hour video with audience Q&A: https://lp.iofficecorp.com/what-does-it-take-to-be-an-fm-innovator-today

Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/


Avatar photo

By

As Director of Podcasts at Eptura, Mike Petrusky hosts both the Workplace Innovator Podcast and the Asset Champion Podcast, sharing thought leadership with CRE, FM, and IT leaders in the digital and hybrid workplace. Mike has produced more than 500 podcast episodes listened to in over 111 countries. As an in-demand public speaker, Mike engages audiences at numerous industry events each year, including International Facility Management Association and CoreNet conferences, focusing on the human element of workplace and facility management.

You might also like

Top facility management trends: What FMs need to know to stay a step ahead in 2026

The trends shaping the industry, including AI adoption, skills development, resiliency, hybrid optimization, and compliance, are interconnected. Success depends on building a strong data culture and investing in unified platforms that make AI intuitive and actionable.

Secure systems for smart buildings: FM/IT compliance coordination at government facilities

This dual responsibility makes close collaboration between facility and IT teams essential for them to reach individual and shared goals.

Budget planning for space planners and CRE leaders

Smart budgeting builds resilience into your portfolio, even when employee behavior changes.