Organizations manage workplace and operational processes across an average of 17 different tools according to Eptura’s Workplace Index research, fragmenting visibility and slowing response when conditions change. Eptura’s new features provide a consolidated view, allowing leaders to respond faster based on actual usage and use the same system to inform longer-term planning.
“Work spans people, places, and the assets that support them, and managing that complexity requires a single point of control,” said Raj Batra, Chief Executive Officer at Eptura. “Eptura is designed to bring those interactions together, using AI to simplify how employees engage with the built environment while giving the business clearer insight into utilization, performance, and operational risk.”
Real-time insights drive action across workplaces and operations
Enhanced features provide a clear view of day-to-day operations across spaces, assets, and visitors, helping teams respond quickly based on real conditions.
- Live analytics – Delivers real-time visibility into desk and meeting room usage, occupancy patterns, and booking activity, enabling teams to adjust space without relying on static reports.
- Unified space layer – Creates a single foundation for location, space, and floor plan data, ensuring teams across workplace and asset operations work from the same view.
- Compliance intelligence – Maps evolving regulatory standards directly to maintenance plans, helping organizations identify issues early and stay aligned as requirements change.
AI-powered experiences embedded in everyday work (feature previews)
Eptura is previewing AI assistants that allow teams to coordinate in-office time, schedule maintenance, and manage space planning using natural language chat in Microsoft Copilot.
- Assistant for employee experience – Allows employees to plan team workdays and manage workspace bookings.
- Assistant for maintenance – Helps teams prioritize and assign maintenance tasks, reducing administrative effort and system navigation.
- Assistant for scenario planning – Enables workplace strategists to evaluate space and portfolio options and uncover trends without manual analysis.
Connected operations, built to scale
Eptura’s upcoming enhancements strengthen the operational backbone connecting workplace activity to downstream execution, governance, and planning to help organizations manage complexity.
- Eptura Home and unified authentication – Centralizes access and identity to provide a single entry point for accessing Eptura platform applications and managing permissions as teams, locations, and use cases expand.
- Expanded enterprise integrations – Extends connections with tools organizations already use:
- ServiceNow ticketing integration allows employees to submit requests from the same Eptura interface they use to book space.
- Extended Microsoft ecosystem integration means teams can designate Eptura as the system of record for locations and floor plans.
- Data lake and ERP connectors enable organizations to integrate Eptura data into their own data lakes for advanced business intelligence and to inform procurement decisions.
Additional feature highlights include:
- Neighborhoods – Automatically assigns employees to optimal desks within office zones using Eptura Engage intelligent booking, streamlining reservations by seating team members near colleagues and maximizing space use.
- New mail services mobile app – Extends existing Eptura Workplace functionality with a redesigned interface to manage corporate mailrooms and package delivery, including the ability to add a photo when checking in or delivering an item.
- HR and location data integration – Keeps locations, teams, and booking rules aligned for organizations managing space planning in Serraview and employee experience in Eptura Engage.
- Visitor space assignment – Facilitates arrivals by connecting visitors directly to workspaces.
- Proactive maintenance for fleets – Turns sensor and maintenance data into actionable alerts and auto-generated work orders to reduce unplanned vehicle downtime.
- Warranty coverage – Allows teams to capture, manage, and evaluate warranties across assets and component parts to extend equipment life.
“Most organizations capture workplace data, but very few can act on it as conditions change,” said Eptura Chief Market Officer Meg Swanson. “These updates are about closing that gap by connecting employee and visitor interactions directly into operational workflows so teams can respond faster today and make better planning decisions over time.”
Eptura will roll out the enhanced capabilities now through July 2026. To explore detailed product updates and feature overviews, visit eptura.com/built-for-work.
About Eptura™
Eptura is a global worktech company that digitally connects people, workplaces, and assets in a unified platform to enable our customers to drive more value. With 25 million users across 115 countries, we are trusted by the world’s leading companies, including 50% of Fortune 500 brands, to realize a better future at work. For more information, visit eptura.com.
Media contacts
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