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How a global analytics company drives value with Eptura
In just 90 days, a global analytics organization unified workplace reservations across 7 countries and 14 locations, achieving over 1,100 active users and record adoption rates. With real-time space utilization insights and seamless cross-time-zone booking, the company modernized its workplace experience and empowered data-driven decisions for future growth.
Customer profile
Analytics and Business Services
# of offices:14
LocationNorth America
A global analytics organization with thousands of employees and operations spanning North America, Europe, and Asia-Pacific faced the challenge of managing complex workplace environments across 14 locations in seven countries. Known for delivering data-driven insights to industries worldwide, the company sought to modernize its workplace experience and improve collaboration across regions. In early 2025, they launched a strategic initiative to replace their legacy reservation system with a unified, employee-friendly solution.
The challenge
1
Outdated interface:
Legacy system lacked mobile usability, making on-the-go reservations difficult.
2
Limited collaboration:
Cross-time-zone booking was cumbersome, disrupting global team coordination.
3
No visibility:
Minimal insights into space utilization hindered workplace optimization and RTO planning.
The organization’s previous reservation platform created friction for employees and workplace leaders alike. Its outdated interface and lack of mobile functionality made reserving spaces inconvenient, while poor visibility into occupancy data limited strategic decision-making. Global teams struggled to coordinate across time zones, impacting collaboration and productivity.
The solution
The company implemented Eptura Engage across seven countries and 14 locations, creating a single, unified system for workplace reservations. A strong focus on employee enablement, training sessions, and change management ensured rapid adoption and a smooth transition. Engage’s intuitive interface and robust analytics empowered both employees and workplace leaders to collaborate effectively and make data-driven decisions.
Eptura Engage
Reservations
Personal and meeting space booking
The Results
Adoption & enablement
Collaboration & insights
Within three months of implementation, the organization achieved rapid adoption, with over 1,100 active users engaging with the platform—a benchmark for enterprise deployments. Employees now enjoy a consistent, mobile-friendly experience that simplifies reservations and fosters collaboration across regions. Meanwhile, workplace leaders leverage actionable insights to optimize layouts and inform strategic decisions, positioning the company for continued success and future expansion.
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