Today, organizations strive to optimize facility management and operations. Learn more about how Eptura's best in class software provides enterprise level solutions to businesses of all sizes!
Across every industry, the cost of operating and maintaining facilities continues to climb, from energy use and lease expenses to the growing complexity of hybrid workplaces. Commercial real estate now represents one of the top three expenses for most organizations, yet many still lack full visibility into how their buildings, assets, and spaces are actually performing.
That’s where facility management (FM) comes in. What began as a primarily maintenance-focused discipline has evolved into a strategic function that unites operations, sustainability, and workplace experience under one umbrella. Modern facilities range from corporate offices and hospitals to data centers, manufacturing plants, and educational campuses — each requiring different levels of expertise, technology, and oversight.
Facility managers are responsible not only for keeping systems running, but also for optimizing energy use, ensuring safety and compliance, managing vendors, and improving employee experience. The challenge is that most teams still operate with disconnected systems, siloed data, and manual processes, making it difficult to see the full picture.
Eptura’s intelligent worktech bridges these gaps by connecting people, places, and assets in one unified platform. Through connected data and automation, organizations can transform facility management from a cost of doing business into a strategic advantage.
IFMA defines facility management (FM) as the organizational function integrating people, place, and process to improve quality of life and core business productivity. It ensures that buildings, systems, and services run efficiently, safely, and sustainably, enabling employees to perform their best work.
IFMA’s research and benchmarking further emphasize FM’s role in data-driven decision-making and performance improvement across the built environment, reinforcing the shift from reactive maintenance to strategic operations.
According to the International Organization for Standardization (ISO 41001), FM is an organizational function that integrates people, place, and process to improve quality of life and the productivity of the core business.
Modern FM has evolved far beyond maintenance. Today, it’s a strategic discipline that unites space utilization, workplace experience, asset performance, and sustainability under one intelligent platform.
Eptura’s intelligent worktech brings these elements together by transforming disconnected processes into connected insights across the built environment.
With intelligent tools like Eptura Asset and Eptura Workplace, organizations gain real-time visibility into building performance and operational efficiency — turning FM from a cost center into a growth driver.
Facilities are among an organization’s top cost centers, and the scale is massive: buildings account for ~30% of global final energy consumption and over half of electricity use, putting FM at the center of cost, risk, and decarbonization agendas.
Analysts also point to sustained software investment across FM-adjacent categories:
Why this matters for Eptura: customers are replacing point tools with platforms that connect people, places, and assets—exactly where Eptura Asset, Workplace, Engage, and Visitor deliver unified visibility and measurable ROI.
Facility management spans multiple domains, each vital to the performance and longevity of an organization’s assets and spaces.
Routine inspections, repairs, and preventive maintenance keep systems running smoothly and minimize downtime.
Track, monitor, and maintain assets across their lifecycle to improve reliability, compliance, and ROI.
Ensuring the health and safety of every occupant is central to FM. From air quality monitoring to emergency preparedness, facilities teams ensure compliance with regulations such as OSHA, ISO, and local safety codes.
Eptura automates safety inspections, tracks incidents, and maintains audit-ready reports for a safer workplace.
Optimize how people use your spaces. Hybrid and flexible work models require dynamic planning to balance collaboration, comfort, and cost.
Monitor energy use, optimize systems, and advance your organization’s ESG and net-zero commitments.
Oversee service-level agreements, track vendor performance, and centralize contracts to reduce costs and ensure accountability.
Eptura’s integrated vendor management capabilities consolidate supplier data and automate compliance tracking.
By connecting these functions through one system, Eptura enables data-driven insights that help facilities teams predict, plan, and perform with greater accuracy.
Technology is the backbone of modern facility management. The most common systems include:
| System | Description | Eptura Connection |
|---|---|---|
| CMMS (Computerized Maintenance Management System) | Centralizes maintenance schedules, work orders, and asset history. | Eptura Asset delivers enterprise-level CMMS capabilities for smarter maintenance planning and reporting. |
| CAFM (Computer-Aided Facility Management) | Focuses on space planning, move management, and occupancy tracking. | Eptura integrates CAFM data into one unified worktech ecosystem. |
| IWMS (Integrated Workplace Management System) | Combines maintenance, real estate, space, and sustainability management. | Eptura Workplace provides flexible, connected IWMS functionality. |
| EAM (Enterprise Asset Management) | Extends asset management across multiple sites, incorporating lifecycle analytics, risk management, and regulatory compliance. | Eptura Asset offers scalable EAM capabilities with centralized data, predictive insights, and integration across enterprise portfolios. |
Artificial intelligence (AI) and data analytics are redefining what’s possible in facility management. According to findings from the Eptura Workplace Index, more than half of organizations are already exploring AI tools to help streamline workplace operations, automate repetitive tasks, and deliver real-time insights. As facilities grow more complex — spanning multiple locations, systems, and hybrid schedules — AI becomes the key to connecting the dots.
Eptura’s intelligent worktech uses AI to transform raw data into actionable insights across maintenance, space utilization, and employee experience. By analyzing historical maintenance records, IoT sensor data, and user behavior, Eptura helps facilities teams anticipate issues before they disrupt operations, optimize asset performance, and allocate resources more efficiently.
High-value AI use cases Eptura supports:
Episode 336 | Workplace Innovator Podcast
Hosted by Mike Petrusky with guest Dean Stanberry, SFP, CFM, Immediate Past-Chair of IFMA’s Global Board of Directors.
Artificial intelligence continues to reshape how organizations manage facilities, optimize operations, and respond to workforce challenges. In this episode, Stanberry and Petrusky explore insights from IFMA’s Gamechanger Report: A Facility Manager’s Guide to Building a Relationship with AI, discussing how AI can:
Listen now: What Lies Ahead? — AI’s Role in Solving Key Challenges in Facility Management
Organizations that invest in modern FM systems see measurable improvements across operations, costs, and culture.
Through connected tools like Eptura Asset, Engage, Workplace, and Visitor, facility leaders gain unified control over every aspect of their environment.
The buildings & construction sector accounted for ~32% of global energy-related CO₂ in 2023 (operational + embodied) — raising the stakes for FM to drive efficiency and electrification.
Policymakers are tightening standards (e.g., EU’s law to accelerate building energy efficiency), pushing organizations to measure, report, and retrofit more aggressively. Guidance from the IEA stresses rapidly doubling annual energy-intensity improvement in buildings by 2030, making metering, analytics, and controls table stakes.
Eptura’s intelligent worktech combines these innovations into one ecosystem by helping organizations make better decisions, faster.
Even advanced FM programs face operational and technological hurdles.
Eptura simplifies these challenges by connecting data, people, and processes in one scalable, secure platform.
To build a resilient FM strategy, organizations should follow a structured approach.
With Eptura, these best practices translate directly into measurable improvements in performance, compliance, and sustainability.
A leading recycling and disposal company streamlined maintenance, boosted inventory accuracy, and unlocked millions in value through intelligent worktech.
ACE Recycling & Disposal, based in Salt Lake City, Utah, is the largest independent recycling and disposal company in the western United States. With 18 facilities—including 10 transfer stations and 3 waste-sorting locations—ACE serves over 1 million residential, commercial, and industrial customers weekly. Their operations manage more than 550 assets, from geothermal-powered facilities and natural gas compressors to CNG and electric trucks, with a $10 million inventory and over 5,000 work orders processed each month.
Manual, paper-based systems made it difficult for ACE to maintain accuracy and visibility across its large-scale operations.
This lack of centralized data resulted in inflated costs, compliance risks, and missed opportunities for optimization.
ACE partnered with Eptura to unify asset and maintenance management. These connected systems replaced manual processes with automated, data-driven workflows to:
With Eptura’s platform, ACE gained a single source of truth for asset performance, maintenance scheduling, and operational data.
ACE Recycling & Disposal transformed its maintenance operations from reactive to proactive, unlocking significant ROI through centralized visibility and automation. With Eptura’s intelligent worktech, the company reduced costs, improved asset reliability, and created a scalable framework for continued operational growth and sustainability.
