How Orange modernized complex real estate operations at a global scale
Orange optimizes €300M in annual real estate investments with Archibus by Eptura
With its vast portfolio of 85,000 sites, 83,000 buildings, and 6 million square meters of gross floor area, Orange partnered with AREMIS to strategically deploy Archibus by Eptura and address its complex challenges. This collaboration ensured the solution was customized to meet Orange’s needs while maximizing its technical strengths.
Rapid growth brings opportunity and complexity
Industry
Real Estate
Employees130,000 Worldwide
LocationOperating in 25+ countries globally
Orange, France’s leading telecom operator, has a colossal real estate portfolio with 85,000 sites and 83,000 buildings to manage worldwide. This represents 6 million m² of gross surface area, spread over 200,000 workstations.
As the heir to France Télécom, Orange’s structure has accumulated a heterogeneous set of tools and processes, resulting from multiple international acquisitions.
The Challenge
Modernizing a complex real estate information system
1
A vast and complex global real estate portfolio
2
Fragmented systems and processes
3
Pressure to optimize costs and space
The main challenge for Orange was to centralise and optimise the management of its spaces and real estate projects across a highly diverse real estate portfolio shaped by numerous international acquisitions.
The real estate information system, although functional, was old and composed of around thirty software components developed over more than 20 years. Maintenance, space occupancy, and project monitoring were scattered across numerous tools, creating complexity in day-to-day operations.
In addition, the challenge extended to rationalising costs, managing vacant space, and improving the services offered to employees within a large and evolving global environment.
The Solution
Flexibility to adapt to a complex environment
Using Archibus by Eptura, AREMIS partnered with Orange and enabled centralized space and occupancy management, supporting internal cost allocation and visibility across 200,000 workstations. Maintenance operations were streamlined into a unified system handling approximately 175,000 annual requests, while project management capabilities support 1,000 Capex projects per year representing €300 million in annual investment.
The platform’s flexibility and interoperability also allow integration with existing tools, supporting Orange’s evolving needs and long-term digital transformation.
Eptura Solution
“We must continue in this relationship as much as possible.”
"The Results
A lever for real estate transformation
Business impact
- Reduced vacant space
- Optimized space utilization
- Centralized maintenance operations
- Improved cost visibility
- Streamlined project delivery
Operational impact
- 175K+ maintenance requests annually
- 1,000 Capex projects per year
- €300M annual investment managed
- 200K workstations tracked
- 500K meeting room reservations supported
With Archibus by Eptura implemented by AREMIS, Orange successfully transformed how its real estate portfolio is managed at scale—centralizing systems, improving visibility, and enabling more efficient operations across 85,000 sites and 83,000 buildings.
The space management system reduced vacant space and optimized office utilization—an essential outcome in a hybrid work environment. At the same time, centralized maintenance processes now support approximately 175,000 annual requests, alongside 500,000 meeting room reservations and 200,000 annual service tickets.
Project management has also been significantly enhanced, with Archibus by Eptura supporting 1,000 Capex projects per year representing €300 million in investment. Improved workflows, budget validation, and collaboration have streamlined delivery and increased operational efficiency.
The success of Orange’s real estate transformation demonstrates the power of the partnership between Eptura and AREMIS. While Archibus by Eptura provided the technical backbone, AREMIS brought the expertise to configure, integrate, and adapt the solution to Orange’s unique needs and achieve measurable results.
This collaboration shows how tools like Archibus by Eptura, combined with the strategic insight of partners like AREMIS, can revolutionize real estate management for large-scale organizations, transforming complexity into streamlined success.
Learn more about our partnership with AREMIS here.