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The 2025 Workplace Index report integrates research with data from 25 million users of the Eptura platform and findings from a survey of 200 VP and C-suite executives from various departments, including IT, operations, HR, finance, and real estate, within large enterprises that have more than 5,000 employees. 

The pace of digital transformation has accelerated, and enterprises are focused on ensuring they’re maximizing the value they get from worktech systems. In fact, Eptura’s 2025 Workplace Index report shows more companies are hiring digital workplace leaders to help manage related organizational change. 

The need for a holistic approach to building lifecycle management isn’t a new concept for facility operations leaders, but it’s one that’s increasingly gained traction over the past year.

While many organizations adopted hybrid work models in recent years, a new question is surfacing in boardrooms and HR strategy sessions around the world: is hybrid work enough, or should enterprises be leaning into truly flexible work? 

Successful implementation starts with understanding what AI can deliver and how organizations can overcome the most commonly reported challenges. 

Understanding cultural expectations in different regions helps global enterprises foster better communication, design inclusive policies, and avoid missteps that can affect collaboration. Here’s a quick look at how workplace norms differ around the world.

By integrating facility and workplace, including space and visitor management, desk and room booking, and operations and maintenance into one platform, companies have all their critical data in one central location, where they can effectively, efficiently transform it into strategic direction. 

As the world of work rapidly changes, enterprises face new operational challenges, such as rising return-to-office trends to shifting workforce demographics.