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Getting rid of things like visitor logbooks, the back-and-forth of handling identification cards, and fielding telephone calls from visitors asking for directions, will vastly speed up the check-in process and stop lined from morning in your reception area.

Using a paper logbook means a receptionist’s first conversation with a visitor revolves around helping them fill in the book such as “What to do if a box is not big enough” and similar, rather than allowing your front desk heroes to deliver a memorable visitor experience.

As previously mentioned, the CAIQ analyzes the security controls a cloud provider has at that moment and determines if they match industry standards.