Identity verification using facial recognition – next level security

ID Match is the result of months of successful beta testing by organizations like yours. 

What is ID Match?

ID Match is the result of months of successful beta testing by organizations like yours.

With this new feature you can automate the identity verification process by using your visitor’s government-issued ID.

_DSC3579

Currently, 6,ooo+ forms of official IDs from the 50 US states, plus 200 countries, are supported through ID Match. The picture on the ID is compared via facial recognition technology—with the picture taken on the tablet—producing a score based on similarity.

Important to note: The score (between 0 and 100%) will only be displayed in the Dashboard. It will not be visible to your visitors or contractors. Discretion is key to everyone’s safety and visitor experience.

What about data privacy?

ID Match is wholly GDPR-compliant as we only store the picture of the visitor and their first/last name. These pieces of information are parsed via something called OCR (Optical Character Recognition).

Nothing else is stored.

Additional security and compliance benefits

ID Match puts you in regulatory-compliant waters in the event of risk management and trade partnership programs such as C-TPAT (US), PIP (Canada) or AEO (Europe).

Furthermore, it protects you in the event of insurance-related incidents where you may have to produce evidence of stringent security measures.

Avatar photo

By

As a content creator at Eptura, Jonathan Davis covers asset management, maintenance software, and SaaS solutions, delivering thought leadership with actionable insights across industries such as fleet, manufacturing, healthcare, and hospitality. Jonathan’s writing focuses on topics to help enterprises optimize their operations, including building lifecycle management, digital twins, BIM for facility management, and preventive and predictive maintenance strategies. With a master's degree in journalism and a diverse background that includes writing textbooks, editing video game dialogue, and teaching English as a foreign language, Jonathan brings a versatile perspective to his content creation.

You might also like

World FM Day 2026: Cultivating belonging in the built environment

Belonging does not happen by accident. It is shaped every day by how spaces are maintained, supported, and experienced. Here is a recap of World FM Day 2026 and its emphasis on cultivating belonging in the built environment

Scaling visitor systems across locations

Visitor management no longer sits at the front desk. As organizations expand across regions and offices, the simple act of checking in a guest becomes part of a wider ecosystem tied to cybersecurity, identity, compliance, and workplace operations. Learn more about scaling visitor systems across locations

From reactive to resilient field services: What separates mature maintenance programs from reactive operations

Maintenance maturity describes how reliably an organization identifies issues, turns them into action, and resolves them before they disrupt operations. Learn what separates mature maintenance programs from reactive operations