Findings from Eptura’s forthcoming global research show that two-thirds of workplace managers use at least six systems to manage the built environment, with 34% saying inconsistent data often slows decisions. To address this, Eptura’s latest innovations align with six priorities established for 2026: a unified worktech platform, effortless user experiences, Eptura Copilot, AI at scale, an extensible architecture, and natural-language analytics.
“The market has spent years digitizing their operations, but for many this has resulted in massive complexity that can slow enterprise decision making,” said Raj Batra, Chief Executive Officer at Eptura. “As the system of record connecting the operational context of people, places, assets, and the workflows behind them, we’re continuing to accelerate AI innovation simplifying how enterprises surface and act on portfolio-wide business intelligence.”
Connected data delivers portfolio intelligence
New Eptura Platform capabilities give real estate and workplace teams a more complete view of performance:
- Eptura Lease (Preview) centralizes lease terms, documents, costs, critical dates, options, and renewals. AI-assisted onboarding extracts and pre-fills lease information for review, while alerts, renewal workflows, and reporting connect lease obligations with the locations and broader portfolio they affect.
- Portfolio Benchmarking (Preview) leverages Eptura’s comprehensive dataset to display an organization’s workplace indicators, such as desk sharing, utilization, space efficiency, and allocation and assignment coverage, against performance benchmarks from other businesses in the same industry.
Agents and AI assistants simplify work to optimize operations
Eptura continues to embed AI into operational workflows while keeping people in control:
- Workplace Experience Agent continues working after an employee’s initial search or booking. Waitlists can secure suitable desks or parking as availability changes, while intelligent upgrades can automatically update eligible bookings when a preferred option becomes available.
- Security Agent (Preview) strengthens watchlist screening by flagging potential matches beyond exact visitor details and notifying security teams for authorized review.
- AI Assistant for Space Planning (previewed earlier this year) will now be generally available, enabling planners to ask portfolio questions in natural language and generate AI-assisted scenarios to evaluate and implement optimal floorplan layouts.
- Eptura Assistant for Visitor Management expands conversational access so administrators can manage recurring and group visits, check visitors in or out, update records, add comments, and retrieve visitor history within the same interaction.
“The winning model for workplace AI will be trusted intelligence embedded where work happens — grounded in operational data, transparent about what it recommends, and designed to keep people in control,” said Meg Swanson, Chief Market Officer at Eptura. “That’s where we’re seeing organizations succeed in advancing beyond AI experimentation to driving measurable business value.”
Deepening enterprise-wide systems integrations
Eptura has expanded the industry’s broadest integration ecosystem, including:
- Extending already robust Microsoft connections with a new integration allowing organizations to use Eptura floorplans with Microsoft Places, and expanding workflows to coordinate meetings across multiple Microsoft 365 tenants and third-party room displays for more seamless booking experiences.
- Facilitating employee and visitor experiences from booking and check-in through building entry via Cisco room devices and SwiftConnect and Paxton Net2 access control.
- Connecting asset intelligence with action through AssetWatch condition monitoring and expanded ERP APIs, bringing equipment signals, maintenance workflows, purchasing, and cost data closer together.
- Enhancing how HR systems connect with workplace data so employee, organizational, and work location information stays current for space and occupancy planning.
Additional capabilities simplify work at the point of action:
- Asset mobile workflow enhancements give technicians direct access to asset records, inspections, surveys, meter readings, and inventory workflows in the field.
- Rentable Area Insights calculates area using BOMA International standards, helping real estate and finance teams gain accurate load factors, cost allocation, and portfolio reporting.
Eptura is also evolving its approach to sharing upcoming features to match its AI continuous delivery lifecycle. Capabilities highlighted here are available now and designed to launch in Q4 2026. To explore these and additional innovations, visit eptura.com/product-innovations-Q4-2026.
About Eptura™
Eptura is the AI-native platform that helps organizations optimize workplaces, facilities, assets, visitors, and real estate portfolios. Powered by the industry’s most comprehensive operational data foundation, Eptura combines AI, automation, and operational intelligence to help organizations reduce costs, improve reliability, and make better business decisions.
Trusted by more than 11,000 organizations in 115 countries, including 50% of the Fortune 500, Eptura is the only company recognized by analysts as a leader across IWMS, CMMS, EAM and workplace experience technology categories. With more than 40 years of expertise, Eptura helps organizations optimize workplaces, facilities, assets, and real estate portfolios at enterprise scale.
Media contact
Erin Sevitz, [email protected]
