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How a leading energy company drives space efficiency with Eptura
A leading US energy provider has successfully navigated major workplace transformations over the past five years, boosting employee productivity and optimizing real estate use. With Eptura’s support, they’ve implemented advanced tools for efficient desk booking and real-time wayfinding, keeping their teams connected and operational, even during critical events.
Customer profile
Energy and resources
Employees15,000+
LocationUnited States
This leading integrated energy company is dedicated to delivering clean, safe, and reliable energy solutions. With over a century of experience, the company has adapted to modern needs, focusing on sustainable practices and innovative technologies. It serves millions of customers across residential, commercial, and industrial sectors, committed to reducing its carbon footprint and promoting renewable energy. The company’s comprehensive services include electricity and natural gas distribution, energy management, and customer support, ensuring that communities and businesses have the power they need to thrive. Through its commitment to environmental stewardship, customer satisfaction, and community engagement, the company remains a trusted and forward-thinking leader in the energy industry.
The challenge
1
Reducing real estate footprint
Needed to minimize physical space and lower operational costs
2
Optimizing space utilization
Required efficient use of existing facilities to enhance operations
3
Transitioning from remote to hybrid work
Needed to create a productive and engaging hybrid work environment post-pandemic
This energy company faced several challenges while enhancing operations, improving the employee experience, and reducing costs. One key challenge was minimizing the real estate footprint to lower operational expenses and streamline facilities. Additionally, optimizing space utilization was crucial to ensure efficient use of existing facilities, supporting growing operations and maintaining productivity. Transitioning to a hybrid work model also presented new challenges, such as rethinking office layouts, implementing flexible workspaces, and enhancing digital tools for both remote and in-person collaboration. These challenges were interconnected, as efficient space management and cost savings directly influenced the overall employee experience and operational effectiveness.
The solution
This energy company creatively optimized its real estate and enhanced the hybrid work experience using Eptura. The Manager of Portfolio & Space Management emphasized the tool’s importance: “Space was becoming ever more of a premium, and that was the driver. We were running out of space. We didn’t want to expand, so we got creative. Eptura is helping us do all that, from tracking vacancies to maximizing space efficiency.”
By consolidating nearly 600 employees from two closed buildings into their corporate headquarters, the company reduced real estate costs while maintaining operational efficiency. Eptura’s wayfinding capabilities have improved the employee experience, making it easier to navigate the complex layout with detailed floor plans and location information.
The company’s innovative flexible hybrid work model, supported by Eptura, allows for both assigned and unassigned seating, as well as reservable spaces in lower-occupancy areas. This flexibility ensures employees can reserve a spot when needed, whether working from the office or visiting a field site. Using Eptura’s data-driven insights, the company has made informed decisions to better support its goals, ensuring effective space utilization and a positive employee experience.
Space was becoming ever more of a premium, and that was the driver. We were really running out of space. We didn’t want to expand, so we were looking at ways to be more creative. Eptura is helping us do all that, from tracking vacancies to maximizing space efficiency.
"The Results
Supporting the transition to hybrid work
Improving space optimization
This company has adeptly managed the transition to a hybrid work model, ensuring a seamless and supported return to the office. Clear and consistent communication has significantly mitigated employee stress and enhanced operational efficiency. “Communication is key. You have to keep people informed and help them through the change, making sure they feel supported,” emphasized a Manager of Portfolio & Space Management.
The company has also improved the employee experience by leveraging Eptura’s wayfinding capabilities, helping employees navigate unfamiliar sites and locate essential amenities.
By using data and insights from Eptura, the company has made informed, data-driven decisions for efficient space utilization. “We’ve been using Eptura since 2018, and it has been an indispensable tool for managing our space, especially during the rapid changes brought on by the pandemic,” noted the Manager. These initiatives align with the company’s core values of safety, efficiency, caring, and dependability.
Through the integration of Eptura, the company has optimized its workspace and created a more informed and effective work environment, ensuring employees feel valued and supported in their new hybrid setting.
Safety is above all else for us. Everything we do is all about safety, especially since electricity can be a very dangerous business. We also prioritize efficiency, caring, and being dependable. These four service keys guide our approach to everything, from space utilization to customer service.
"Eptura Engage is a fantastic tool for wayfinding, even for employees with assigned seating. It helps them navigate unfamiliar sites, find meeting locations, and locate amenities like restrooms. This has been particularly useful as we’ve brought everyone back to the office and are now focusing on space efficiency and utilization.
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