“Every Day’s a School Day” – Continuous Learning and Adapting to Change in Facility Management

Ross Abbate is the CEO of Macro, a leading facilities management and workplace services company, where he is passionate about creating a culture of collaboration, empowerment, and excellence. Mike Petrusky asks Ross about the importance of creating environments that bring people together, helping them to connect while enhancing their productivity. They explore how FM leaders … Continue reading "“Every Day’s a School Day” – Continuous Learning and Adapting to Change in Facility Management"

“Every Day’s a School Day” – Continuous Learning and Adapting to Change in Facility Management

Listen On Your Favorite Platform

Ross Abbate is the CEO of Macro, a leading facilities management and workplace services company, where he is passionate about creating a culture of collaboration, empowerment, and excellence. Mike Petrusky asks Ross about the importance of creating environments that bring people together, helping them to connect while enhancing their productivity. They explore how FM leaders can understand the unique needs of clients, create a strategy and design a solution that delivers on expectations. Mike and Ross agree that technology is essential for enhancing service delivery, but is must be deployed with a focus on meeting specific business outcomes. “Every day is a school day” and we should never stop learning, so listen as Mike and Ross as they offer the inspiration you need to grow your career and be a Workplace Innovator!

Connect with Ross on LinkedIn

Learn about Macro

Watch the full video of milestone Ep. 300 on YouTube

Discover free resources and explore past interviews at Workplace Innovator

Learn more about Eptura™


Avatar photo

By

As Director of Podcasts at Eptura, Mike Petrusky hosts both the Workplace Innovator Podcast and the Asset Champion Podcast, sharing thought leadership with CRE, FM, and IT leaders in the digital and hybrid workplace. Mike has produced more than 500 podcast episodes listened to in over 111 countries. As an in-demand public speaker, Mike engages audiences at numerous industry events each year, including International Facility Management Association and CoreNet conferences, focusing on the human element of workplace and facility management.

You might also like

NAVSEA and federal facility management modernization: Building data agencies can trust

Many federal teams work with floor plans and asset data they don’t fully trust. NAVSEA addressed this by building a single, validated source of truth for space and assets, giving teams accurate data they can use for planning, maintenance, and compliance without constant reconciliation.

Balancing workplace experience and security in legal firms

Legal firms face rising pressure to balance workplace security with seamless experiences as office attendance and visitor volumes grow. Disconnected systems create friction, compliance risks, and inefficiencies across the workplace.

Prepare for peak demand before it hits: A guide to maintenance, labor, and inventory alignment

As maintenance operations expand, small inconsistencies in how work gets done start to compound. What works at one site doesn’t scale across many. Standardizing workflows and connecting asset data brings consistency to execution, so teams can trust what’s happening in the field and stay in control as complexity grows.