“Every Day’s a School Day” – Continuous Learning and Adapting to Change in Facility Management

Ross Abbate is the CEO of Macro, a leading facilities management and workplace services company, where he is passionate about creating a culture of collaboration, empowerment, and excellence. Mike Petrusky asks Ross about the importance of creating environments that bring people together, helping them to connect while enhancing their productivity. They explore how FM leaders … Continue reading "“Every Day’s a School Day” – Continuous Learning and Adapting to Change in Facility Management"

“Every Day’s a School Day” – Continuous Learning and Adapting to Change in Facility Management

Listen On Your Favorite Platform

Ross Abbate is the CEO of Macro, a leading facilities management and workplace services company, where he is passionate about creating a culture of collaboration, empowerment, and excellence. Mike Petrusky asks Ross about the importance of creating environments that bring people together, helping them to connect while enhancing their productivity. They explore how FM leaders can understand the unique needs of clients, create a strategy and design a solution that delivers on expectations. Mike and Ross agree that technology is essential for enhancing service delivery, but is must be deployed with a focus on meeting specific business outcomes. “Every day is a school day” and we should never stop learning, so listen as Mike and Ross as they offer the inspiration you need to grow your career and be a Workplace Innovator!

Connect with Ross on LinkedIn

Learn about Macro

Watch the full video of milestone Ep. 300 on YouTube

Discover free resources and explore past interviews at Workplace Innovator

Learn more about Eptura™


Avatar photo

By

As Director of Podcasts at Eptura, Mike Petrusky hosts both the Workplace Innovator Podcast and the Asset Champion Podcast, sharing thought leadership with CRE, FM, and IT leaders in the digital and hybrid workplace. Mike has produced more than 500 podcast episodes listened to in over 111 countries. As an in-demand public speaker, Mike engages audiences at numerous industry events each year, including International Facility Management Association and CoreNet conferences, focusing on the human element of workplace and facility management.

You might also like

How leading financial services firms are connecting workplace, operations, and security data

Financial services firms are learning that AI success depends less on adding new technology and more on connecting workplace, operational, and security data. A unified data foundation helps improve compliance, optimize space and operations, enhance employee experiences, and enable more effective AI-driven decision-making.

Facility planning in operations management: Aligning space, assets, and service delivery

Learn how to align space utilization, asset performance, and service delivery through a data-driven facility planning process that supports better decisions, stronger business alignment, and measurable operational outcomes.

SaaS facility management software: Capabilities and evaluation criteria for enterprise teams

Modern SaaS facility management software does far more than digitize work orders. For enterprise organizations, the right platform connects asset management, maintenance, compliance, and operational data to help teams improve reliability, reduce risk, and make smarter lifecycle investment decisions across the portfolio.