In episode 112 of Asset Champion, host Mike Petrusky talks with Andrรฉ Jones, MBA, CFM, FMP, Corporate Real Estate Portfolio & Facilities Manager at Capital One and Kevin Goode, FMP, Director of Facilities at the DC Bar. They cover the operational and maintenance challenges facing organizations before jumping into the technology tools with the largest potential impact on the future of facility management.ย
Agendaย
- Jonesโs and Goodeโs professional backgrounds and work experienceย
- Applications for artificial intelligence (AI) in predictive maintenance and energy efficiencyย
- Concerns about AI taking over different roles in the industryย
- Practical advice for facility and maintenance professionalsย
What you need to know: 3 Facility and maintenance takeawaysย
Takeaway 1:ย Embracing technology and AI can enhance efficiency in facilities managementย
Both guests agree that the industry should see AI as a tool that enhances efficiency and productivity, rather than a threat to job security. Specifically, it can help with cutting emissions and on-demand maintenance.ย
AI delivers better data in better ways. Jones explains how it can, โget that information to us quicker, more concise, more specific as to what we’re looking for, [which] allows for consistency and efficiency.โย ย
Goode focuses on the ways AI can help with planning and scheduling. โDetecting equipment that potentially can malfunction before it breaks down, allowing for predictive maintenance, scheduling equipment can be serviced proactively, reducing downtime and preventing cost emergency repairs.”ย
Takeaway 2: Industry professionals should invest in continual learning and stay updated on the latest technologyย
The field is changing, developing, and we need to evolve along with it.ย
โI think our role as asset managers, facility managers, it’s going to continue to evolve. And you just think about it. Look what the iPad or the tablet did 10 to 15 years ago,โ Jones says, pointing to the ways technology affects everything from culture to the economy.ย
Goode offers practical advice to “stay current with the DC chapter of the Internatinal Facility Management Association (IFMA). Yes, take the classes, participate in all the events. Just having that conversation. โWhat’s your most common issues and challenges that you are currently facing?โโย
Takeaway 3: Soft skills and the โhuman touchโ play important roles in facility managementย
Despite the increasing role of AI and technology in facilities management, both guests emphasize the irreplaceable significance of the human touch in their roles. Team building, communication, and trust are critical in the built environment.ย ย
Both guests agree it lets everyone know they are valued and helps people stay connected.ย
Asset management insightsย
- AI and machine learning, combined with data from sensors and occupancy patterns, can improve energy efficiency in buildings.ย
- Predictive maintenance can be enhanced with AI, allowing for more proactive servicing of equipment and reducing the risk of costly emergency repairs.ย
- AI will not replace human roles in facility management but will enhance and evolve them.ย
- Embracing technology and viewing it as an asset can help facility management professionals stay current and efficient.ย
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Listen to the full podcast here.ย
Go deeper. Dive into more episodes of Epturaโs Asset Champion podcasts.ย
By Jonathan Davis
As a content creator at Eptura, Jonathan Davis covers asset management, maintenance software, and SaaS solutions, delivering thought leadership with actionable insights across industries such as fleet, manufacturing, healthcare, and hospitality. Jonathanโs writing focuses on topics to help enterprises optimize their operations, including building lifecycle management, digital twins, BIM for facility management, and preventive and predictive maintenance strategies. With a master's degree in journalism and a diverse background that includes writing textbooks, editing video game dialogue, and teaching English as a foreign language, Jonathan brings a versatile perspective to his content creation.
