“Small Changes Can Add Up To Something Big” – Culture, Change Management and the Employee Experience

Nick Lynn, PhD is Senior Director of Employee Experience and Engagement at WTW, a global professional services firm, where he is passionate about using EX insights to solve business problems, such as simplifying the way people work and encouraging collaboration and innovation. Mike Petrusky asks Nick about the current world of the workplace and how … Continue reading "“Small Changes Can Add Up To Something Big” – Culture, Change Management and the Employee Experience"

August 6, 2024

Episode 316

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with Nick Lynn, PhD of WTW
August 6, 2024

“Small Changes Can Add Up To Something Big” – Culture, Change Management and the Employee Experience

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Nick Lynn, PhD is Senior Director of Employee Experience and Engagement at WTW, a global professional services firm, where he is passionate about using EX insights to solve business problems, such as simplifying the way people work and encouraging collaboration and innovation. Mike Petrusky asks Nick about the current world of the workplace and how leaders can build a culture of trust and higher engagement. They explore the importance of employee well-being and fostering a sense of community in a holistic way that includes physical, mental, financial, and social aspects. The most effective leaders are those who continue to learn and adapt and facility management professionals have a key role to play in the change process. Nick believes that successful transformations involve creating an environment where new habits can form and trust is the glue that holds everything together. Listen to hear some practical tips and find the inspiration you need to be a Workplace Innovator in your organization!

Connect with Nick on LinkedIn: https://www.linkedin.com/in/nicklynn/

Subscribe to Nick’s Substack: https://nicklynnphd.substack.com/

Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/

Learn more about Eptura™: https://eptura.com/

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/


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As Director of Podcasts at Eptura, Mike Petrusky hosts both the Workplace Innovator Podcast and the Asset Champion Podcast, sharing thought leadership with CRE, FM, and IT leaders in the digital and hybrid workplace. Mike has produced more than 500 podcast episodes listened to in over 111 countries. As an in-demand public speaker, Mike engages audiences at numerous industry events each year, including International Facility Management Association and CoreNet conferences, focusing on the human element of workplace and facility management.

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