Eptura expands capabilities to reach users wherever they work. Learn more.

“Small Changes Can Add Up To Something Big” – Culture, Change Management and the Employee Experience

Nick Lynn, PhD is Senior Director of Employee Experience and Engagement at WTW, a global professional services firm, where he is passionate about using EX insights to solve business problems, such as simplifying the way people work and encouraging collaboration and innovation. Mike Petrusky asks Nick about the current world of the workplace and how … Continue reading "“Small Changes Can Add Up To Something Big” – Culture, Change Management and the Employee Experience"

“Small Changes Can Add Up To Something Big” – Culture, Change Management and the Employee Experience

Listen On Your Favorite Platform

Nick Lynn, PhD is Senior Director of Employee Experience and Engagement at WTW, a global professional services firm, where he is passionate about using EX insights to solve business problems, such as simplifying the way people work and encouraging collaboration and innovation. Mike Petrusky asks Nick about the current world of the workplace and how leaders can build a culture of trust and higher engagement. They explore the importance of employee well-being and fostering a sense of community in a holistic way that includes physical, mental, financial, and social aspects. The most effective leaders are those who continue to learn and adapt and facility management professionals have a key role to play in the change process. Nick believes that successful transformations involve creating an environment where new habits can form and trust is the glue that holds everything together. Listen to hear some practical tips and find the inspiration you need to be a Workplace Innovator in your organization!

Connect with Nick on LinkedIn: https://www.linkedin.com/in/nicklynn/

Subscribe to Nick’s Substack: https://nicklynnphd.substack.com/

Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/

Learn more about Eptura™: https://eptura.com/

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/


Avatar photo

By

As Director of Podcasts at Eptura, Mike Petrusky hosts both the Workplace Innovator Podcast and the Asset Champion Podcast, sharing thought leadership with CRE, FM, and IT leaders in the digital and hybrid workplace. Mike has produced more than 500 podcast episodes listened to in over 111 countries. As an in-demand public speaker, Mike engages audiences at numerous industry events each year, including International Facility Management Association and CoreNet conferences, focusing on the human element of workplace and facility management.

You might also like

The bricks behind the deal: Facility insights for M&A transitions

How facilities strengthen workplace continuity, reduce risk, and guide confident decision-making during mergers and acquisitions 

Avoid the “wrench time” trap: How FMs can drive measurable maintenance improvements

When all this comes together, powered by the clear insights from well-designed dashboards, you’re able to build a more reliable, efficient maintenance environment. 

How to pitch workplace tech investments to the C-suite

A successful workplace tech ROI pitch follows a structured, easy-to-understand narrative that speaks to executive priorities.