Global worktech leader adds consulting offering to accelerate enterprise transformation. Learn more.

Keep things running smoothly with request management software

Create office service requests and streamline day-to-day workplace maintenance. 

Streamline service requests for the whole team

From submitting the ticket to completing the job, Eptura’s service request management software helps everyone work more efficiently.

Simplify request submission

Give your employees the ability to easily submit requests for maintenance, repairs, IT support, cleaning, or any other service required in the workplace at any time.

Automate task management

Keep things running smoothly by automatically routing requests to the right place and generating a record of completed and overdue maintenance.

Integrate with asset management software

Get the most value from your physical assets by connecting your Eptura workplace management solution to our full suite of asset and preventive maintenance services.

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Everything you need to manage office requests

Eptura’s integrative service request software takes the guesswork out of office maintenance.

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Service submissions

Easily submit service requests to the relevant facilities or service personnel based on their category, location, and priority.

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Ticket tracking

Route requests to the appropriate personnel, prioritize them based on urgency, and track progress.

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Third-party vendors

Create and manage work orders for vendors and track expenses related to vendor services.

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Task assignment

Assign work orders to specific maintenance technicians or teams based on their skills, availability, and workload.

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Maintenance analytics

Leverage historical data from service requests and asset records to identify patterns of issues.

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Mobile app

Track the status of service requests and allow employees to create tickets from their mobile device.

Customer success stories

“As a Building Services Specialist, the system has become my right arm. I am able to access requests in real time, even when I am away from my office. My facility associates, engineers, and porters, are able to pick up tickets on their mobile devices, which helps to keep things moving.”
Building Services Specialist, Nonprofit Organization customer

Learn more about service request management with Eptura

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Work Order and Ticketing Management

Assign, prioritize, and track work orders from one easy-to-use platform.

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Eptura App

Transform how your teams engage with your spaces with the Eptura app.

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Asset Management Analytics

Analyze asset lifecycle performance, inventory, and control costs


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Press release

Global worktech leader adds consulting offering to accelerate enterprise transformation.

Global worktech leader adds consulting offering to accelerate enterprise transformation and help customers generate returns from their worktech investments.


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