A leading European bank, with over 6,500 employees across 29 locations, prioritized inclusivity as part of its Diversity, Equity, and Inclusion (DEI) efforts. They needed a simplified way to provide accessibility information for employees with additional needs, ensuring they could easily find suitable office spaces.
The bank leveraged the Concierge feature in Eptura Engage (Condeco), adding a dedicated ‘Accessibility’ tile that links to a detailed accessibility page. This solution also provides quick access to other key building details such as floor layouts, parking guidelines, and facility support, all within the same application.
Results included:
- Fast deployment: Fully configured in just one week.
- Enhanced employee experience: Easier access to accessibility information, reducing time spent searching across platforms.
- Improved efficiency: Fewer support queries and internal emails about accessibility and building details.
- Strong adoption: Employees regularly use the feature in their daily workflows.
The initiative has paved the way for expanding the Concierge menu to include visitor information, corporate resources, and facility-related services. Read the full use case to learn how Eptura Engage can enhance your workplace experience and improve employee satisfaction.
