The modern workplace is no longer defined by square footage or assigned seating — it’s a living ecosystem where collaboration, innovation, and human connection must thrive across both physical and digital spaces. As hybrid work becomes the norm, organizations are under increasing pressure to design seamless, intuitive experiences that meet the needs of both employees and visitors. Achieving this requires more than standalone tools; it demands integrated technology that bridges people, place, and purpose. Eptura, a global leader in intelligent worktech, delivers exactly that through two transformative platforms — Eptura Engage (Condeco) and Eptura Visitor (Proxyclick). Together, they don’t just manage the workplace; they elevate it.

The evolution of workplace expectations 

The traditional office is no longer the default hub of daily work — it’s now one part of a broader, more flexible ecosystem shaped by hybrid models. As organizations adapt to this new rhythm, the need for agile, efficient workspace management has never been greater.  

Employees want environments that not only enable productivity but enrich their day-to-day experience, offering ease, autonomy, and opportunities for connection. At the same time, visitors expect smooth, professional encounters that reflect a company’s culture from the moment they walk through the door. Delivering on both fronts requires more than operational efficiency — it calls for a tightly integrated approach to workplace and visitor management that brings simplicity, clarity, and cohesion to the entire experience. 

Eptura Engage (Condeco): Empowering employee collaboration 

In today’s hybrid work landscape, flexibility isn’t just a perk — it’s a necessity. But flexibility without coordination can quickly lead to inefficiencies, underutilized space, and missed opportunities for collaboration. Eptura Engage, formerly known as Condeco, helps organizations rise to this challenge by transforming workplace management into a seamless, data-driven experience. Built to maximize both space and engagement, Engage connects people to place with intuitive tools that make navigating hybrid work effortless. 

Key features of Eptura Engage: 

  • Planned collaboration: Integrated with Microsoft 365, Engage allows employees to view colleagues’ in-office schedules and book desks nearby — making collaboration intentional and easy to coordinate. 
  • Smart wayfinding: Whether finding a meeting room or a colleague’s desk, Engage provides real-time navigation to guide employees and visitors through the workplace, reducing delays and friction. 
  • Space optimization: By analyzing real-time occupancy and usage patterns, Engage helps organizations identify underused areas, rebalance layouts, and make informed decisions about future space needs. 
  • Enterprise-grade scalability and security: Hosted on Microsoft Azure, Engage is built to scale with your organization while maintaining rigorous data privacy and security standards. 

Eptura Visitor (Proxyclick): Redefining visitor management 

First impressions matter, and in today’s fast-moving workplace, a smooth and secure visitor journey is essential. Eptura Visitor, formerly Proxyclick, does more than just digitize the front desk; it transforms the entire visitor experience into a frictionless, fully integrated process that puts safety, efficiency, and brand professionalism front and center. From the moment a guest is invited to the moment they leave the building, every touchpoint is optimized to reflect the agility and intelligence of a modern workplace. 

Whether you’re welcoming clients, contractors, or interview candidates, Eptura Visitor ensures every arrival feels intentional, every departure is logged, and nothing gets lost in between. 

Key features of Eptura Visitor: 

  • Secure access: From facial recognition to badge printing and real-time watchlist screening, Visitor provides end-to-end protection for both people and property, helping organizations stay compliant with global security and data privacy standards. 
  • Seamless check-in: Guests can pre-register and complete health or compliance forms ahead of arrival, while QR code-based check-in eliminates queues and manual entry — keeping lobbies flowing and staff focused. 
  • System integration: Eptura Visitor connects with access control systems, email platforms, calendars, and more, creating a unified experience that ties into broader workplace operations with minimal friction. 
  • Custom workflows: Tailor every interaction to your needs — from branded sign-in screens to customized approval flows — ensuring that the visitor experience aligns with your culture and operational requirements. 
  • Real-time visibility: Keep track of who’s on-site, across every location, in real time. Whether for emergency evacuations, audits, or security compliance, visibility is instant and accurate.  

Together with Eptura Engage, Eptura Visitor creates a seamless link between employee and guest experiences, simplifying arrival, enhancing safety, and elevating the perception of your workplace from the very first interaction. 

The power of integration 

When Eptura Engage and Eptura Visitor are bundled, they offer more than just functional benefits — they deliver critical strategic value by addressing one of today’s biggest workplace challenges: fragmented tech stacks. According to the 2025 Workplace Index, the average organization uses 17 different worktech solutions, with only 4% reporting a fully integrated software environment. This proliferation of point solutions leads to inefficiencies, siloed data, and an overburdened workforce — 37% of businesses require 11 or more full-time employees just to collate and analyze data from these systems.  

Integrating workplace experience with visitor management eliminates the need for redundant platforms and centralizes essential data into a single, intuitive ecosystem. With a unified approach, organizations can unlock smarter collaboration, reduce administrative overhead, and create more connected, intelligent environments that anticipate needs and enable real-time responsiveness. 

A new mandate: Designing for digital expectations 

As Gen Z increasingly joins the workforce — now making up 18% and growing — there’s an urgent need to shift from legacy processes to digital-first experiences. This generation expects intuitive, tech-enabled environments that offer autonomy, seamless interactions, and immediate access to services. Platforms like Eptura Engage and Visitor rise to meet this expectation by enabling employees to see who’s in the office, reserve desks, and coordinate in-person time with colleagues — all from a single interface. For facilities and workplace leaders, the mandate is no longer just to manage spaces — it’s to design experiences that feel personal, proactive, and purposeful. The more frictionless those experiences become, the more companies can empower talent, enhance culture, and future-proof their workplace strategies. 

Real-world impact: How Dun & Bradstreet adapted and thrived in a changing landscape 

Dun & Bradstreet, a global leader in business data and analytics, is trusted by 93% of the Fortune 500 for their growth and business protection needs. With over 6,000 employees and 25 locations worldwide, the company faced growing challenges in managing office spaces, especially during the pandemic. As hybrid work became the norm and the need for flexible office arrangements increased, Dun & Bradstreet sought solutions to optimize workspace usage, maintain productivity, and ensure employee safety.  

The primary challenge was efficiently managing office spaces to address new concerns such as desk management, contact tracing, and cleaning protocols. The company needed a system that could adapt to fluctuating office policies, regional regulations, and the diverse preferences of their workforce. Additionally, the global nature of Dun & Bradstreet’s operations meant they required a solution that could be deployed swiftly and scale across multiple regions while maintaining consistency in workspace management.  

To address these challenges, Dun & Bradstreet partnered with Eptura’s workspace booking solution, Condeco. This system allowed employees to book desks, certify their health status, and facilitate contact tracing through one platform. The solution was implemented in just 1.5 months, quickly gaining adoption due to its intuitive interface. Dun & Bradstreet also integrated Proxyclick by Eptura for visitor management in their London office, significantly enhancing the check-in experience by replacing traditional receptionist functions with self-service kiosks. The system manages 2,880 spaces globally, with over 120,000 annual bookings, ensuring efficiency and flexibility across the company’s locations.  

Since implementing these technologies, Dun & Bradstreet has seen significant improvements in space utilization and operational efficiency. Their ability to gather data on desk usage and parking availability has empowered teams to make informed decisions, optimizing resources and improving employee experiences. For instance, the company’s European offices saw a reduction in parking challenges, as employees could now pre-book spots before arriving. The success of these solutions has positioned Dun & Bradstreet to continue evolving their workspace management, ensuring they remain agile in the face of changing work dynamics. 

The future of workplace management 

As the workplace continues to evolve in response to hybrid models and rising expectations for seamless experiences, platforms like Eptura Engage and Eptura Visitor are strategic enablers. Together, they form a unified solution that transforms how organizations manage people, space, and security. By integrating workspace scheduling with intelligent visitor management, businesses can create environments that are not only efficient and secure but also deeply collaborative and adaptive. This level of connectivity empowers leaders to respond to change with agility, enhance daily operations, and build a workplace infrastructure that supports long-term resilience and sustained success. 

Avatar photo

By

Gabi is a London-based writer with 8 years of experience in copywriting and strategy across various verticals. She has been immersed in tech for two years, previously writing for a fintech company. Her specialities lie in long- and short-form writing, SEO writing and strategy, and market research. In her current role at Eptura, she covers the latest worktech and workplace experience trends.