“Bring The Change” – How AI in Facility Management Can Help Transform Your Workplace

Alice Fournier is Chief Information Officer at ISS Americas where she executes the technology roadmap for the retail business, workplace technology and internal IT Infrastructure, with a focus on technology as a driver of productivity and business growth. Mike Petrusky asks Alice to share her perspectives on the importance of accepting and driving change, the … Continue reading "“Bring The Change” – How AI in Facility Management Can Help Transform Your Workplace"

January 16, 2024

Episode 288

audio aura icon
with Alice Fournier of ISS Americas
January 16, 2024

“Bring The Change” – How AI in Facility Management Can Help Transform Your Workplace

Listen On Your Favorite Platform

Alice Fournier is Chief Information Officer at ISS Americas where she executes the technology roadmap for the retail business, workplace technology and internal IT Infrastructure, with a focus on technology as a driver of productivity and business growth. Mike Petrusky asks Alice to share her perspectives on the importance of accepting and driving change, the role of AI and technology in facility management and corporate real estate, and the need to create a workplace experience that matches consumer expectations. They discuss creating a culture that embraces change, the challenges facing facility managers and the opportunity they have to shape the future of the built environment. Alice believes that AI has significant potential for predicting maintenance needs and optimizing asset lifecycles, but it requires clean, trustworthy, and available data. Mike and Alice agree that employee experiences need to mimic our seamless personal tech and they offer advice to help you deliver on expectations and be a Workplace Innovator in your organization!

Connect with Alice on LinkedIn

Learn more about ISS A/S

Explore the latest Eptura Workplace Index Report

Discover free resources and explore past interviews at Workplace Innovator

Learn more about Eptura™

Connect with Mike on LinkedIn

 


Avatar photo

By

As Director of Podcasts at Eptura, Mike Petrusky hosts both the Workplace Innovator Podcast and the Asset Champion Podcast, sharing thought leadership with CRE, FM, and IT leaders in the digital and hybrid workplace. Mike has produced more than 500 podcast episodes listened to in over 111 countries. As an in-demand public speaker, Mike engages audiences at numerous industry events each year, including International Facility Management Association and CoreNet conferences, focusing on the human element of workplace and facility management.

You might also like

From reactive to strategic: How AI is changing the role of facility manager

Read More

From reactive to strategic: How AI is changing the role of facility manager
AI can reduce time spent gathering information and completing routine administrative work, creating more opportunities for facility managers to focus on priorities, risk reduction, coordination, and business outcomes. Learn how the FM role is evolving and how teams can prepare.
Building an EMEA workplace strategy that works across borders

Read More

Building an EMEA workplace strategy that works across borders
How EMEA workplace leaders can balance employee expectations, local regulations, workplace performance, and portfolio efficiency through data-informed, flexible strategies.
Webinar insights: How to turn maintenance data into better frontline decisions

Read More

Webinar insights: How to turn maintenance data into better frontline decisions
Maintenance data only creates value when teams can use it. Learn how Kris Konrath and Fred Kraus recommend connecting asset information, reducing reactive work, and building a stronger foundation for operational decision-making.