“We Would Like You To Be On Board With Us” – Hospitality, Flexibility and Adaptability in the Hybrid Workplace

Cassandra Holbrook is Corporate Facilities Planner at Walter P Moore where she is proud to help create productive and good-looking office environments for a company that makes beautiful works of public structural art come to life. Mike Petrusky asks Cassandra to share her background story in the hospitality industry and the process of a recent … Continue reading "“We Would Like You To Be On Board With Us” – Hospitality, Flexibility and Adaptability in the Hybrid Workplace"

“We Would Like You To Be On Board With Us” – Hospitality, Flexibility and Adaptability in the Hybrid Workplace

Listen On Your Favorite Platform

Cassandra Holbrook is Corporate Facilities Planner at Walter P Moore where she is proud to help create productive and good-looking office environments for a company that makes beautiful works of public structural art come to life. Mike Petrusky asks Cassandra to share her background story in the hospitality industry and the process of a recent office relocation in El Paso, TX. She gives some great ideas for facility management leaders who are working hard to manage the spaces and places in which their teams work. Mike and Cassandra agree that there is a great opportunity to incorporate hospitality lessons and strategies while doing facilities planning for your organization. They offer insights and practical advice for FM practitioners who would like to care for the workforce by being a Workplace Innovator in their organization!

Connect with Cassandra on LinkedIn: https://www.linkedin.com/in/cassandraholbrook/

Learn more about Walter P Moore: https://www.walterpmoore.com/

Explore the Eptura Workplace Index Report: https://eptura.com/news/eptura-workplace-index-q2-2023/

Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/

Learn more about Eptura™: https://eptura.com/

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/


Avatar photo

By

As Director of Podcasts at Eptura, Mike Petrusky hosts both the Workplace Innovator Podcast and the Asset Champion Podcast, sharing thought leadership with CRE, FM, and IT leaders in the digital and hybrid workplace. Mike has produced more than 500 podcast episodes listened to in over 111 countries. As an in-demand public speaker, Mike engages audiences at numerous industry events each year, including International Facility Management Association and CoreNet conferences, focusing on the human element of workplace and facility management.

You might also like

Rethinking operations for the modern mixed-use facility

Understand the challenges behind mixed-use facility management and how teams can adapt to competing priorities and changing demand.

How leading CRE teams are optimizing cost per employee

The numbers said the portfolio was optimized. Cost per employee dropped, space was consolidated, and leadership saw progress. But months later, attendance patterns shifted, underused locations lingered, and the gains quietly eroded. The teams sustaining results aren’t relying on periodic resets—they’re tracking how space is actually used and adjusting continuously as workplace behavior evolves.

Prioritizing maintenance by business impact, not urgency

See why urgency isn’t enough for work order prioritization and how focusing on business impact improves maintenance decisions and workload stability. Shift from urgency-based maintenance decisions to impact-driven prioritization by focusing on safety, compliance, operations, and financial risk to build a more consistent, predictable approach to work.