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A Roadmap to Implementing Workplace Technologies in Facility Management

Laverne Deckert works with clients to assess, analyze, and optimize process improvement opportunities in the Corporate Real Estate and Facility Management industries and Gordon Mitchell is CIO at Key Facilities Management where he is focused on blending technology and operations to optimize business processes. Mike Petrusky talks with Laverne and Gordon about their involvement with … Continue reading "A Roadmap to Implementing Workplace Technologies in Facility Management"

A Roadmap to Implementing Workplace Technologies in Facility Management

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Laverne Deckert works with clients to assess, analyze, and optimize process improvement opportunities in the Corporate Real Estate and Facility Management industries and Gordon Mitchell is CIO at Key Facilities Management where he is focused on blending technology and operations to optimize business processes. Mike Petrusky talks with Laverne and Gordon about their involvement with the ISO/TC 267 Roadmap Advisory Group that is focused on issues related to FM & technology. They discuss the need for building a standard around technology infusion in the built environment as it relates to smart buildings, data and modeling information to make the workplace more human-centric. Mike asks about the practical application of the TC 267 mission, so Laverne and Gordon share why they believe that the FM experience and data science can be integrated with best practices FM and accreditations from organizations like IFMA, IWFM, and ProFM. Facility management is a value center and we need to advance practices and standards in FM to allow FM leaders to digitally transform their careers and their organizations. Mike, Laverne, and Gordon also find time for an online party “celebration” with a Kool and the Gang version of podcast karaoke!

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Connect with Laverne on LinkedIn: https://www.linkedin.com/in/lcdeckert/

Connect with Gordon on LinkedIn: https://www.linkedin.com/in/gordon-mitchell-9aaa8834/

Learn more about ISO/TC 267 for Facility Management: https://www.iso.org/committee/652901.html

Listen to a past podcast about ISO 41000 FM Standards: http://kayrellconnections.com/episode57

Watch Mike’s Ted-style talk from Dublin: https://youtu.be/DudLzQoU1X0

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

Share your thoughts with Mike via email: [email protected]

Learn more about iOFFICE’s workplace experience solutions: https://www.iOFFICECORP.com/


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As the host of both the Workplace Innovator Podcast and the Asset Champion Podcast, Mike's role at Eptura is to share thought leadership with CRE, FM, and IT leaders in the digital and hybrid workplace. As an in-demand public speaker, Mike engages audiences with his focus on the human element of workplace and facility management at International Facility Management Association, CoreNet, and other industry events.

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